InstantQA (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our website, platform, and related services (“Services”). By using InstantQA, you agree to the terms of this Privacy Policy.
1. Information You Provide
We collect information that you or your organization provide directly, such as:
- Account details (name, email, company name, password)
- Billing and payment information (handled by third-party processors)
- Uploaded data, code, or files used in connection with testing (“Customer Data”)
2. Information Collected Automatically
We automatically collect limited technical data when you use our Services:
- Browser type, device, and operating system
- IP address and general location
- Usage logs, such as access times and features used
3. AI-Generated and Derived Data
InstantQA may process and generate data outputs through its AI models (“AI Output”). These outputs are based on your inputs and are not used to train shared models unless you provide explicit consent.
4. How We Use Your Information
We use collected information to:
- Provide, operate, and improve the Services
- Process transactions and manage subscriptions
- Respond to support requests and inquiries
- Analyze usage for reliability, performance, and product development
- Comply with legal obligations
We do not sell personal data or use it for third-party advertising.
5. Data Ownership & AI Processing
You retain full ownership of all Customer Data and AI Outputs generated through your use of InstantQA.
InstantQA only accesses or processes your data to:
Deliver requested Services
Improve system performance and accuracy
Maintain security and compliance
Customer Data is stored securely and deleted upon account termination or at your written request.
6. Cookies & Tracking
InstantQA uses cookies and similar technologies to:
Remember user preferences
Authenticate sessions
Measure traffic and platform performance
You can disable cookies through your browser settings, though some features may not function properly.
7. Data Sharing
We may share data only with:
Service providers (cloud hosting, payment processors, analytics) under confidentiality agreements
Legal authorities when required to comply with law or enforce our rights
Affiliates or successors in the event of a merger or acquisition, under equivalent protection standards
We never sell or lease your personal data.
8. Security
We use industry-standard security measures—including encryption, secure access controls, and data segmentation—to protect your information from unauthorized access or disclosure. Despite best efforts, no system is completely secure. You are responsible for safeguarding your account credentials.
9. Your Rights (California Residents)
If you reside in California, you have the following rights under the California Consumer Privacy Act (CCPA):
Right to know what personal data we collect and how it’s used
Right to request deletion of personal data
Right to opt out of data sale (we do not sell data)
Right to non-discrimination for exercising privacy rights
To exercise these rights, email us at [email protected].
10. Data Retention
We retain data for as long as your account is active or as necessary to provide the Services. Data may be retained longer as required by law, regulation, or contractual obligation.
11. Children’s Privacy
InstantQA is not designed for or directed at individuals under 18. We do not knowingly collect personal information from minors.
12. International Transfers
If you access InstantQA from outside the U.S., note that your data may be processed in the United States, where data protection laws may differ. We ensure equivalent safeguards for all processing.
13. Policy Updates
We may update this Privacy Policy periodically. Material updates will be communicated via email or in-app notice. Continued use of the Services constitutes acceptance of the revised policy.
14. Contact Us
For questions, data requests, or privacy concerns, contact:
InstantQA, Inc.
Santa Clara, California
[email protected]